From where can I get a Thumb to receive Relief Fund? Disabled widow question Prime Minister Imran Khan

Prime minister Imran Khan due to lockdown in-country deserving families will receive a relief fund of 12,000 Rs. Due get Fund you need biometrically verify yourself in their office.

Munira Bibi an old aged disabled widow who belongs to Wihari received a message from that she is eligible but did not receive Money. Munira bibi lives in Wihari. She received a message from Ehsaas program that she is eligible for Relief Fund. When she went to receive Fund, Staff of the office told her that she cannot receive Relief Fund as she was unable to do biometric verification because of her lost thumb. 

She had lost both of her hand in an accident, because of that she cannot receive her Fund despite being eligible. Munira Bibi demands that Prime Minister Imran Khan should take notice of it so that she can receive her rightful fund